PRIVACY POLICY
At Roost Furniture, your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.
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What Information We Collect
We may collect the following information when you use our site:
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- Name
- Email address
- Delivery and billing address
- Phone number
- Payment details (securely processed – we do not store card information)
- IP address and browsing behaviour (e.g. pages visited, time on site)
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How We Use Your Information
We use your information to:
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- Process and fulfil your orders
- Contact you about your purchase or account
- Provide customer support
- Improve our website and user experience
- Send occasional marketing emails
- We never sell your personal information to third parties.
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Payment Security
All payments are processed securely via trusted third-party providers such as Stripe, PayPal, and Apple Pay.
We do not store or have access to your full payment card details.
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Cookies
Our website uses cookies to ensure it functions properly, remember your preferences, and help us understand how visitors use our site. You can control cookies through your browser settings.
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Third Parties
We may share your data with trusted third-party services only when necessary – such as delivery partners, payment processors, or email platforms – and only to fulfil your order or service.
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Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to your data
- Withdraw consent for marketing at any time
- Request that we delete your data (where legally possible)
- To make a request, please contact us at info@roostfurniture.co.uk
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Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the updated date will be shown above.